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Documentation

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Who we support and invite to join us

Who we support and invite to join us

In this section, you will learn about At Iguality's commitment to supporting individuals at risk of social exclusion, including migrants, refugees, LGBTQ+ individuals, and survivors of violence, by providing accessible mental health care and community activities. Discover how our inclusive events and sports activities foster social connection and create a sense of belonging for everyone,
Day-to-Day Contacts

Day-to-Day Contacts

In this section, you will learn about your main day-to-day contacts during your internship at Iguality. While Iguality is a large volunteer community, your primary points of contact are the Coordinator, Clinical Supervisor, Community Manager, and Supporting Psychologist.

Financial Tracking & Data Storage

In this section, you will learn how Iguality maintains transparent and accountable financial tracking by documenting every transaction with detailed links to categories, issuers, grants, and supporting documents. You will also understand our data storage practices, including compliance with legal retention periods and GDPR, ensuring all financial records are securely retained and auditable.
Our Therapy Approach

Our Therapy Approach

In this section, you will learn about our therapy approach at Iguality, which offers short- to mid-term, goal-oriented sessions based on Brief and Solution-Focused Therapy to build resilience and address daily challenges. Our adaptable model includes weekly or bi-weekly sessions, starting with 15 sessions per patient, focusing on practical solutions to improve quality of life.
The goal of your work

The goal of your work

In this section, you will learn how our therapy aims to enhance patients' lives by reducing stress, increasing emotional stability, and strengthening coping skills. Discover how providing support can transform feelings of isolation into empowerment and offer concrete strategies for hope and guidance.
General rules and guidelines

General rules and guidelines

In this section, you will learn about the essential documents that volunteer therapists must review to align with our values and standards of care, including policies on conduct, safeguarding, care, and harm prevention. Additionally, recommended readings and the Iguality Handbook provide further guidance on maintaining a safe, respectful, and effective team environment.

Safeguarding Contact Persons

In this section, you will learn who to contact if you have any safeguarding concerns, questions, or need advice. Meet our Designated Safeguarding Leads, Safeguarding Support Leads, and Backup & Gender Safeguarding Lead, all available to support you.

Used software to store data

In this section, you will learn about the certified tools Iguality uses to securely store your personal data, including Airtable, Google Workspace, and Fillout, all of which adhere to industry-standard security practices. These platforms, along with encrypted communication tools like Slack and WhatsApp, ensure the highest level of confidentiality and compliance with GDPR regulations to

Relevance of Iguality Policies

In this section, you will learn about Iguality's comprehensive Code of Conduct, which ensures the safety and dignity of all participants by aligning with key policies like the Safeguarding and Privacy Policies. Discover how breaches are addressed through a fair process led by the Safeguarding Committee and Iguality’s management.

When to Report a Concern

In this section, you will learn the importance of reporting any situation within the Iguality community that makes you or others feel uncomfortable, unsafe, or threatened. By speaking up about inappropriate or harassing behavior, you help protect everyone and ensure a respectful environment.

Gender Equality and Inclusion

In this section, you will learn about our commitment to achieving gender balance in leadership, supporting women's health, fostering LGBTQ+ inclusion, and adopting an intersectional approach to diversity, equity, and inclusion. Discover how we implement equitable practices, provide essential resources, and create an inclusive environment for all individuals, ensuring that our initiatives benefit those most

Response system

In this section, you will learn about Iguality's comprehensive response system designed to provide immediate support and assistance in the event of self-harm or suicide. The guide outlines steps for contacting emergency services, informing family and friends, ensuring internal communication, documenting incidents, and offering condolences and support to both affected individuals and team members.

Reporting & Compliance

In this section, you will learn about the importance of reporting conflicts of interest annually to the board and how these disclosures are recorded and managed. Additionally, the policy's annual review ensures adherence to legal standards and organizational best practices, with updates made as necessary.

Other types of leave

In this section, you will learn about various types of leave beyond standard time off, including sick leave, maternity, paternity, parental, compassionate, bereavement, unpaid leave, and sabbaticals. These options are designed to support team members' diverse needs, with specific guidelines and approval processes in place.
Getting Started: Onboarding Process

Getting Started: Onboarding Process

In this section, you will learn about the simple and supportive onboarding process for becoming an active sports volunteer, designed to help you feel confident and connected from the start. From an initial informal conversation to participating in sessions, you'll gradually integrate into the team with guidance and support at every step.
Our volunteer community

Our volunteer community

In this section, you will learn about the vital roles volunteers play at Iguality, contributing their skills and passion to support marginalized communities through therapy, sports, and community activities. Discover how becoming a volunteer not only aids those in need but also offers personal growth, valuable connections, and a sense of purpose.
Frequency of Work

Frequency of Work

In this section, you will learn how volunteering with Iguality as a Care Volunteer offers flexibility and adaptability to fit your schedule. Discover how you can choose tasks based on your availability and interests, ensuring a sustainable and enjoyable volunteering experience.
Safeguarding

Safeguarding

In this section, you will learn about the importance of safeguarding at Iguality, focusing on protecting the wellbeing and rights of all individuals, especially those who are vulnerable. You will be guided on how to recognize signs of risk, report concerns confidentially, and ensure a safe environment for everyone involved.
Internship Structure

Internship Structure

In this section, you will learn about the dedicated supervision and support provided throughout your internship, including regular clinical supervision for psychology interns. Discover flexible work locations, safety protocols, and the importance of active participation in bi-weekly supervision sessions to enhance your professional growth.

Transparency & Visibility

In this section, you will learn how Iguality upholds transparency and accountability by making all financial information easily accessible through our dedicated Transparency page. Here, you can find annual reports, financial documents, and a live financial dashboard to verify our financial management practices at any time.

Financial Reporting

In this section, you will learn how Iguality’s structured financial reporting process ensures transparency, accountability, and proactive financial management. Clear roles, timelines, and comprehensive reports empower the Board, staff, volunteers, and stakeholders to understand and monitor the organization’s financial health.
Communication methods and key contacts

Communication methods and key contacts

In this section, you will learn about the key contacts at Iguality who are ready to support you, including Luciana, the Community Manager, Alex, the Clinical Supervisor, and Vincent, the General Coordinator. Each team member is accessible via WhatsApp or Slack, ensuring you have the guidance and assistance you need for patient assignments, clinical supervision,

Reporting a Safeguarding Concern

In this section, you will learn when and how to report a safeguarding concern, ensuring the safety and well-being of yourself and others. Always report situations that make you or others feel unsafe, and follow the outlined steps to communicate your concerns effectively.

Usage of AI

At Iguality, we prioritize privacy and data protection while enhancing our services with AI technologies in collaboration with Airtable. In this section, you will learn about our AI usage, data anonymization practices, ethical guidelines, and the external services we employ to ensure efficient and responsible care provision.

How to Report Sexual Harassment Concerns

In this section, you will learn how to report sexual harassment concerns by following the procedures outlined in our Safeguarding Policy. You can report directly to the Designated Safeguarding Lead, contact a member of the Safeguarding Committee, or use the confidential online reporting form, with options to speak to a staff member of a specific

Work-Life Balance and Family Support

In this section, you will learn about our commitment to supporting work-life balance through flexible work arrangements and promoting equal caregiving responsibilities. Discover how our policies, including flexible working hours, remote work options, and equal parental leave, empower employees to manage their professional and personal lives effectively.

Legal responsibility of Iguality and team members

In this section, you will learn about the legal responsibilities of Iguality and its team members, emphasizing the importance of adhering to policies to prevent harm and avoid accusations of negligence or malpractice. While Iguality strives to prevent harm through comprehensive policies and training, it is not liable for users' actions unless negligence or malpractice

Compensation and Benefits

In this section, you will learn about Iguality's approach to compensation and benefits, highlighting our equal pay structure for freelancers and commitment to intrinsic motivation without bonuses or KPIs. Discover our future plans to offer insurance and wellness benefits, alongside ongoing training and professional development opportunities.
Communication & Team Coordination

Communication & Team Coordination

In this section, you will learn how effective communication through WhatsApp groups ensures smooth coordination of sports activities within Iguality Sports Group. Discover how general and sport-specific groups keep volunteers informed and organized, with the General Coordinator overseeing all to provide necessary support.
Our Community-Led Approach

Our Community-Led Approach

In this section, you will learn about At Iguality's community-led approach, which empowers individuals by actively involving them in decision-making processes to ensure culturally sensitive and relevant support. Discover how engaging with communities like migrants, refugees, and LGBTQ+ individuals helps us co-create sustainable and impactful programs tailored to their specific needs.
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