Documentation

© Iguality | All rights reserved

Core Principles

In this section, you will learn about the core principles designed to prevent conflicts of interest at Iguality, ensuring that personal, financial, or other interests do not compromise the organization's integrity. By adhering to these guidelines, board members, staff, and freelancers maintain transparency and objectivity, safeguarding Iguality's reputation and aligning all actions with its mission

Disclosure of Conflicts of Interest

In this section, you will learn about the importance of disclosing any potential or actual conflicts of interest to maintain the integrity and transparency of Iguality. It outlines scenarios requiring disclosure, such as financial interests, personal and familial relationships, and professional relationships, ensuring impartial decision-making and protecting the organization and its stakeholders.

Relevant HR Policies

In this section, you will learn about Iguality's commitment to maintaining a safe and supportive environment through our Safeguarding Policy, which all team members must understand to uphold the highest standards of care. Additionally, our Code of Conduct and Equality & DEI Policy ensure a respectful, professional, and inclusive workplace for everyone.

Specific board roles and their functions

In this section, you will learn about the specific roles and functions of the President, Vice President, General Secretary, and Treasurer within an association. Each role is crucial for the effective governance and management of the association, ensuring smooth operations and adherence to organizational protocols.
Your Role as a Sports Volunteer

Your Role as a Sports Volunteer

In this section, you will learn about the vital role of a sports volunteer, focusing on creating an inclusive and supportive environment for participants. Discover how to embody the values of Iguality by fostering empathy and connection, while also serving as a resource for additional services.

Safeguarding Roles

In this section, you will learn about the Safeguarding Committee at Iguality, including the roles and responsibilities of the Designated Safeguarding Lead (DSL) and Safeguarding Support Lead (SSL). Understanding these roles will help you know how safeguarding concerns are managed and how you can contribute to a safe community.

Your rights

In this section, you will learn about your rights to access, rectify, erase, or transfer your personal data, and how to exercise these rights by contacting us at info@iguality.org. Understanding these rights is crucial, as withdrawing consent may affect your ability to use certain services.

Consequences of non-compliance

In this section, you will learn about the consequences of non-compliance with Iguality's Code of Conduct, which range from warnings and training to suspension, termination, or legal action, depending on the severity of the breach. All concerns are addressed promptly and confidentially, ensuring adherence to Iguality’s Safeguarding and internal procedures.

Responsibilities

In this section, you will learn how sexual harassment concerns are managed at Iguality, with the Designated Safeguarding Lead (DSL) as the primary contact and the Safeguarding Committee overseeing complex cases. The Safeguarding Policy outlines the roles and responsibilities for reporting, investigating, and responding to incidents, emphasizing the shared duty of all community members to

Recruitment and Employment Practices

In this section, you will learn about our commitment to fair and inclusive recruitment practices for both staff and volunteers, ensuring diversity and eliminating bias. Discover how we aim to build a diverse workforce, promote pay equity, and support underrepresented groups through transparent and equitable processes.

Risk evaluation

In this section, you will learn about At Iguality's proactive risk evaluation process, designed to safeguard individuals by continuously monitoring and assessing potential harm risks. Our approach includes thorough assessments, risk identification, and collaboration to ensure a culture of safety and wellbeing for those we support.

Managing Conflicts of Interest

In this section, you will learn how to effectively manage conflicts of interest by evaluating disclosed conflicts, considering actions such as recusal or resignation, and ensuring ongoing adherence to ethical standards through periodic reviews. This process safeguards the integrity of decision-making and organizational outcomes by addressing potential risks and maintaining transparency.

Time-off (Leave)

In this section, you will learn about Iguality's time-off policy, which emphasizes the importance of rest by offering 25 annual leave days plus public holidays, totaling up to 37 days off per year in Spain. The policy details how time off is calculated for employees, freelancers, and interns, while volunteers enjoy flexible work arrangements.

Voluntary Nature of Board Positions

In this section, you will learn about the voluntary nature of board positions at Iguality, where board members contribute their efforts without financial compensation. Instead, they receive benefits such as meals during meetings and the opportunity to request an official recommendation letter after six months of service.
The context we work in

The context we work in

In this section, you will learn about the growing mental health needs in Barcelona and across Spain, particularly among underserved communities facing barriers like overloaded public services and inaccessible private care. Discover how Iguality is addressing these challenges by providing free, community-rooted mental health care to create a more equitable system.
Time dedication

Time dedication

In this section, you will learn about the flexible commitment of volunteer hours, with a recommended dedication of at least 15 therapy sessions to ensure a comprehensive process. You'll also discover options for early termination or extension of sessions based on patient needs and availability.
Our Therapy Approach

Our Therapy Approach

In this section, you will learn about our therapy approach at Iguality, which offers short- to mid-term, goal-oriented sessions based on Brief and Solution-Focused Therapy to build resilience and address daily challenges. Our adaptable model includes weekly or bi-weekly sessions, starting with 15 sessions per patient, focusing on practical solutions to improve quality of life.
The goal of your work

The goal of your work

In this section, you will learn how our therapy aims to enhance patients' lives by reducing stress, increasing emotional stability, and strengthening coping skills. Discover how providing support can transform feelings of isolation into empowerment and offer concrete strategies for hope and guidance.

Safeguarding Contact Persons

In this section, you will learn who to contact if you have any safeguarding concerns, questions, or need advice. Meet our Designated Safeguarding Leads, Safeguarding Support Leads, and Backup & Gender Safeguarding Lead, all available to support you.

Used software to store data

In this section, you will learn about the trusted, European-based software Iguality uses to securely store and process personal data in compliance with GDPR and environmental standards. Our careful selection of tools ensures your information is handled with the highest levels of privacy, security, and sustainability.

Relevance of Iguality Policies

In this section, you will learn about Iguality's comprehensive Code of Conduct, which ensures the safety and dignity of all participants by aligning with key policies like the Safeguarding and Privacy Policies. Discover how breaches are addressed through a fair process led by the Safeguarding Committee and Iguality’s management.

When to Report a Concern

In this section, you will learn the importance of reporting any situation within the Iguality community that makes you or others feel uncomfortable, unsafe, or threatened. By speaking up about inappropriate or harassing behavior, you help protect everyone and ensure a respectful environment.

Gender Equality and Inclusion

In this section, you will learn about our commitment to achieving gender balance in leadership, supporting women's health, fostering LGBTQ+ inclusion, and adopting an intersectional approach to diversity, equity, and inclusion. Discover how we implement equitable practices, provide essential resources, and create an inclusive environment for all individuals, ensuring that our initiatives benefit those most

Response system

In this section, you will learn about Iguality's comprehensive response system designed to provide immediate support and assistance in the event of self-harm or suicide. The guide outlines steps for contacting emergency services, informing family and friends, ensuring internal communication, documenting incidents, and offering condolences and support to both affected individuals and team members.

Reporting & Compliance

In this section, you will learn about the importance of reporting conflicts of interest annually to the board and how these disclosures are recorded and managed. Additionally, the policy's annual review ensures adherence to legal standards and organizational best practices, with updates made as necessary.

Other types of leave

In this section, you will learn about various types of leave beyond standard time off, including sick leave, maternity, paternity, parental, compassionate, bereavement, unpaid leave, and sabbaticals. These options are designed to support team members' diverse needs, with specific guidelines and approval processes in place.
General rules and guidelines

General rules and guidelines

In this section, you will learn the general rules and guidelines for volunteer therapists at Iguality, covering professional conduct, safety, documentation, and communication. Following these core responsibilities ensures you provide safe, ethical, and effective support to individuals in need.
Communication methods and key contacts

Communication methods and key contacts

In this section, you will learn about the key contacts at Iguality who are ready to support you, including Luciana, the Community Manager, Alex, the Clinical Supervisor, and Vincent, the General Coordinator. Each team member is accessible via WhatsApp or Slack, ensuring you have the guidance and assistance you need for patient assignments, clinical supervision,

When to report something

In this section, you will learn when and how to report a safeguarding concern, ensuring the safety and well-being of yourself and others. Always report situations that make you or others feel unsafe, and follow the outlined steps to communicate your concerns effectively.

Usage of AI

In this section, you will learn how Iguality uses AI to enhance service quality while upholding strict privacy, data protection, and ethical standards. Discover our approach to anonymising data, selecting privacy-focused AI tools, and ensuring all AI usage supports—never replaces—human care and judgment.
No information found.