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Documentation

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Your Personal Development Plan

Your Personal Development Plan

In this section, you will learn how to create and use a Personal Development Plan (PDP) to set clear goals, track your progress, and maximize your personal and professional growth during your internship at Iguality. The PDP is a practical tool that supports self-reflection, proactive planning, and meaningful supervision throughout your volunteer experience.

Reports & Budgets

In this section, you will learn how Iguality ensures transparent and accountable financial management through a combination of professional external accounting support and robust internal budgeting processes. This dual approach guarantees compliance with Spanish regulations while enabling effective resource allocation and strategic oversight.
How people find us

How people find us

In this section, you will learn how people discover Iguality through various channels such as word of mouth, partner referrals, and online searches. Our coordination team reviews each online referral to determine eligibility for a screening session, ensuring everyone receives guidance or alternative options.

The Reporting Form

In this section, you will easily find the direct link to the reporting form in case you cannot find it in the other safeguarding topics.

Data retention

In this section, you will learn about our data retention practices, including how long we keep your data and the conditions under which it may be deleted. We explain the retention period, your rights to request data deletion, and how we protect residual data in backups.

Investigation and Measures

In this section, you will learn how Iguality handles sexual harassment concerns with confidentiality, non-retaliation, and impartial investigations, ensuring all parties are treated respectfully. The process includes gathering evidence and securely documenting all findings, following the Safeguarding Policy's detailed procedures.

Safe and Inclusive Work Environment

In this section, you will learn about Iguality's commitment to fostering a safe and inclusive work environment through comprehensive safeguarding and anti-discrimination policies. Discover how our framework, including a dedicated Gender Safeguarding Lead, mandatory training, and confidential reporting mechanisms, ensures protection and respect for all staff and volunteers.
How to plan sessions

How to plan sessions

In this section, you will learn how to effectively organize a new session by selecting a regular time slot and confirming it with the General Coordinator. Discover how to maximize visibility and track registrations through platforms like Eventbrite and Strava, ensuring a well-attended event.
How we are funded and supported

How we are funded and supported

In this section, you will learn how Iguality is funded through public funding, donations, memberships, and partnerships with like-minded foundations, enabling us to provide free mental health services. We prioritize transparency, allowing our community to explore our projects and funding details on our website.
Choosing the Right Tasks for You

Choosing the Right Tasks for You

In this section, you will learn the importance of recognizing your limits and strengths in volunteer work to ensure you provide quality support and maintain high standards. By choosing tasks that align with your abilities, you protect both yourself and those you help, while respecting your wellbeing and professional boundaries.

Financial Reporting

In this section, you will learn how Iguality’s structured financial reporting process ensures transparency, accountability, and proactive financial management. Clear roles, timelines, and comprehensive reports empower the Board, staff, volunteers, and stakeholders to understand and monitor the organization’s financial health.
The Screening

The Screening

In this section, you will learn about the 30-minute screening call process with our volunteer therapists, designed to assess a patient's challenges and determine if Iguality is the right fit. You'll receive a list of questions to guide the call, and the information gathered will assist in guiding future therapy sessions.

Security

In this section, you will learn about the security measures we implement to protect your information, including two-step verification, trusted data storage tools, limited access to personal data, and regular backups. These steps are designed to enhance the security and confidentiality of your information, though it's important to remain cautious when transmitting data.

Support for Survivors

In this section, you will learn about Iguality's comprehensive support for individuals affected by sexual harassment, emphasizing a survivor-centered approach that prioritizes wellbeing, confidentiality, and non-retaliation. Discover how Iguality offers emotional support, practical assistance, and access to external resources, ensuring each survivor's unique healing journey is respected and supported.

Monitoring and Evaluation

In this section, you will learn about our commitment to monitoring and evaluation through annual equality and DEI audits, continuous feedback mechanisms, and compliance with evolving regulations. These practices ensure our DEI efforts are effective and aligned with the latest legal standards.

Working location

In this section, you will learn about the flexible working arrangements available, which vary based on role and location. We generally offer hybrid working possibilities, tailored to accommodate each team member's individual circumstances.

Legal context of the Board of Directors

In this section, you will learn about the liability regime of associations as outlined in Article 15 of the Organic Law of Associations, which includes civil, administrative, and criminal liabilities for board members. It emphasizes that individual board members are only personally liable for debts, fines, or criminal activities if they acted in bad faith,
Hosting the session

Hosting the session

In this section, you will learn practical tips for hosting a sports session that ensures smooth operation and a welcoming atmosphere for all participants. From preparing essential items and monitoring weather conditions to fostering inclusivity and community, these guidelines will help create a positive and engaging experience.
Boundaries and Ethics

Boundaries and Ethics

In this section, you will learn the importance of maintaining professional boundaries and ethical standards as a Care Volunteer, ensuring your interactions with beneficiaries remain respectful and focused on their wellbeing. Upholding these principles protects both you and those you support, fostering trust and a strong community.

Compliance & Audits

In this section, you will learn how Iguality ensures full compliance with legal requirements, donor obligations, and best practices in financial management through rigorous regulatory adherence and comprehensive audit procedures. These measures maintain accountability, build stakeholder trust, and mitigate financial risks.
Starting a case

Starting a case

In this section, you will learn about the process of starting a case, from being added to the waiting list to scheduling the first session. Follow the steps of matching, agreement, receiving details, and scheduling to ensure a smooth start with your patient.

Storage of highly sensitive data

In this section, you will learn about Iguality's commitment to safeguarding highly sensitive data, particularly patient and user information, through secure storage solutions like Airtable and Fillout. Discover how we implement stringent security measures, restrict data access to authorized personnel, and adhere to data minimization principles to ensure privacy and confidentiality.

External Resources for Sexual Harassment

In this section, you will learn about key organizations in Spain and Barcelona that offer support for those experiencing sexual harassment, including legal advice, counselling, and emergency assistance. Discover resources from the Instituto de la Mujer, Comisión para la Investigación de Malos Tratos a Mujeres, Institut Català de les Dones, and SARA to help navigate

Communication and Awareness

In this section, you will learn about our comprehensive approach to internal and external communication regarding our Equality & DEI Plan, ensuring all staff, volunteers, and stakeholders are informed and engaged. Discover how we provide updates, promote feedback, and maintain transparency through various channels, including newsletters, social media, and public reports.
What you can expect from your patient

What you can expect from your patient

In this section, you will learn about the expectations for patient cancellations, no-shows, and punctuality to ensure a respectful and effective collaboration. Discover how to handle consistent issues and when to reach out to the Iguality team for support.

Data breach prevention and actions

In this section, you will learn about our comprehensive approach to handling data breaches, including immediate incident response, risk assessment, and communication with affected individuals and authorities. We are dedicated to transparency and taking swift action to mitigate potential harm and prevent future incidents.

Communication methods

In this section, you will learn about the communication methods we use to ensure effective teamwork. Discover how we utilize WhatsApp for urgent issues, Slack for general collaboration, and email for detailed and external communications.

Leaving the Board

In this section, you will learn about the procedures for voluntary and forced leave from the board, including how a board member can resign by notifying the board via email and the voting process required for forced leave. Understanding these processes ensures smooth transitions and maintains board functionality.
After the session: tracking the impact data

After the session: tracking the impact data

In this section, you will learn about the importance of completing the impact form after each session, which helps us track participant demographics and gather essential data. Timely submission of this form is crucial for our monitoring and evaluation process, enabling us to enhance the experience for all volunteers.
Our future vision

Our future vision

In this section, you will learn about Iguality's commitment to expanding accessible mental health support for marginalized communities through sustainable growth and diversified funding. Discover how we aim to create an inclusive mental health landscape by refining our programs to meet unique community needs and ensuring mental well-being is a universal right.
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