People come to Iguality through many different channels:
Word of mouth from friends or family
Referrals from partner organizations
Social media or online searches
All new requests go through our online referral form, usually filled out by the person themselves or a care worker.
Our coordination team — made up of social workers and psychologists — reviews each case. If someone is eligible, we invite them to a short intake session called a screening. If not, we always do our best to suggest alternative options.
Your first interaction with a patient may start during this screening process — more on that next.
