Iguality Central is your one-stop hub for all essential information, documents, and policies related to your work with Iguality. Whether you’re a volunteer, staff member, or part of the coordination team, Iguality Central houses everything you need to stay informed and aligned with our mission and operations.
Here, you can easily access:
Key documents such as our Code of Conduct, Safeguarding Policy, Harm-Prevention Policy, and more.
Volunteer guides and training materials to help you understand your role and responsibilities.
Updates and resources on Iguality's programs and initiatives.
Whether you need a refresher or are looking for specific policies, everything you need is here at your fingertips. We encourage you to check Iguality Central regularly for the latest information and updates.
In this section, you will learn how to effectively support the Iguality Sports team as a volunteer, with practical information and guidance to create inclusive and joyful spaces. Keep this guide handy for ongoing support, and connect with us via WhatsApp or email for any questions or updates.
In this section, you will learn about the vital role volunteer therapists play in Iguality's mission to provide accessible mental health care to marginalized communities. Discover how your contributions can make a significant impact on the wellbeing of individuals facing complex life challenges.
In this section, you will learn how At Iguality uses sports and group activities to enhance mental health and social wellbeing by breaking isolation and fostering community. Discover how these inclusive activities serve as a bridge to psychosocial care and promote empathy, equality, and a sense of belonging for all participants.
In this section, you will learn about essential resources to enhance your volunteering experience at Iguality. Stay organized and connected with quick access to tools like the Volunteer App, session registration, supervision sign-ups, and space booking to provide the best support to users.
In this section, you will learn about the diverse patient community at Iguality, consisting of individuals from over 25 nationalities who face unique challenges due to legal, financial, and cultural barriers to traditional mental health care. Discover how therapists can make a difference by providing support and building trust with those navigating life in a
In this section, you will learn about the vital role of a sports volunteer, focusing on creating an inclusive and supportive environment for participants. Discover how to embody the values of Iguality by fostering empathy and connection, while also serving as a resource for additional services.
In this section, you will learn about the weekly sports activities offered by Iguality, including football on Tuesdays and a running group on Wednesdays, both designed to foster movement, connection, and inclusion. Additionally, discover seasonal or ad-hoc activities like hikes and beach volleyball, all aimed at creating a welcoming and inclusive environment for participants of
In this section, you will learn about the growing mental health needs in Barcelona and across Spain, particularly among underserved communities facing barriers like overloaded public services and inaccessible private care. Discover how Iguality is addressing these challenges by providing free, community-rooted mental health care to create a more equitable system.
In this section, you will learn about the flexible commitment of volunteer hours, with a recommended dedication of at least 15 therapy sessions to ensure a comprehensive process. You'll also discover options for early termination or extension of sessions based on patient needs and availability.
In this section, you will learn about our therapy approach at Iguality, which offers short- to mid-term, goal-oriented sessions based on Brief and Solution-Focused Therapy to build resilience and address daily challenges. Our adaptable model includes weekly or bi-weekly sessions, starting with 15 sessions per patient, focusing on practical solutions to improve quality of life.
In this section, you will learn how our therapy aims to enhance patients' lives by reducing stress, increasing emotional stability, and strengthening coping skills. Discover how providing support can transform feelings of isolation into empowerment and offer concrete strategies for hope and guidance.
In this section, you will learn about the simple and supportive onboarding process for becoming an active sports volunteer, designed to help you feel confident and connected from the start. From an initial informal conversation to participating in sessions, you'll gradually integrate into the team with guidance and support at every step.
In this section, you will learn about the essential documents that volunteer therapists must review to align with our values and standards of care, including policies on conduct, safeguarding, care, and harm prevention. Additionally, recommended readings and the Iguality Handbook provide further guidance on maintaining a safe, respectful, and effective team environment.
In this section, you will learn about the key contacts at Iguality who are ready to support you, including Luciana, the Community Manager, Alex, the Clinical Supervisor, and Vincent, the General Coordinator. Each team member is accessible via WhatsApp or Slack, ensuring you have the guidance and assistance you need for patient assignments, clinical supervision,
In this section, you will learn how effective communication through WhatsApp groups ensures smooth coordination of sports activities within Iguality Sports Group. Discover how general and sport-specific groups keep volunteers informed and organized, with the General Coordinator overseeing all to provide necessary support.
In this section, you will learn how to effectively organize a new session by selecting a regular time slot and confirming it with the General Coordinator. Discover how to maximize visibility and track registrations through platforms like Eventbrite and Strava, ensuring a well-attended event.
In this section, you will learn how people discover Iguality through various channels such as word of mouth, partner referrals, and online searches. Our coordination team reviews each online referral to determine eligibility for a screening session, ensuring everyone receives guidance or alternative options.
In this section, you will learn practical tips for hosting a sports session that ensures smooth operation and a welcoming atmosphere for all participants. From preparing essential items and monitoring weather conditions to fostering inclusivity and community, these guidelines will help create a positive and engaging experience.
In this section, you will learn about the 30-minute screening call process with our volunteer therapists, designed to assess a patient's challenges and determine if Iguality is the right fit. You'll receive a list of questions to guide the call, and the information gathered will assist in guiding future therapy sessions.
In this section, you will learn about the process of starting a case, from being added to the waiting list to scheduling the first session. Follow the steps of matching, agreement, receiving details, and scheduling to ensure a smooth start with your patient.
In this section, you will learn about the expectations for patient cancellations, no-shows, and punctuality to ensure a respectful and effective collaboration. Discover how to handle consistent issues and when to reach out to the Iguality team for support.
In this section, you will learn about the importance of completing the impact form after each session, which helps us track participant demographics and gather essential data. Timely submission of this form is crucial for our monitoring and evaluation process, enabling us to enhance the experience for all volunteers.
In this section, you will learn about the importance of maintaining healthy boundaries as a sports volunteer, ensuring respectful interactions and a balanced environment. Discover how to protect both yourself and participants by respecting privacy, avoiding personal advice, and fostering inclusive connections.
In this section, you will learn how to establish a regular therapy schedule and set clear, realistic goals with your patient to ensure a focused and directed therapeutic process. Discover the importance of flexibility in goal-setting and the availability of supervision and support when needed.
In this section, you will learn how to create a safe and welcoming environment for all participants by fostering respect for differences and ensuring physical, emotional, and social safety. As a volunteer, you play a crucial role in setting the tone and addressing any inappropriate behavior to maintain a supportive atmosphere.
In this section, you will learn about the various settings where therapy at Iguality can take place, including online, in person at Iguality’s therapy space, or in public locations like a quiet café. Discover tips for ensuring a safe and respectful environment, and find out how to request a therapy room if needed.
In this section, you will learn about the importance of safeguarding in NGOs and community work, focusing on policies and practices that protect the well-being and dignity of all participants, especially those who are vulnerable. You'll also find guidance on how to respond to physical injuries, emotional distress, inappropriate behavior, and ongoing group issues to
In this section, you will learn how to approach therapy with cultural sensitivity, emphasizing curiosity, openness, and humility when working with diverse populations, including migrants, refugees, and LGBTQ+ individuals. Gain insights into avoiding assumptions, understanding cultural contexts, and collaborating with community groups to enhance patient support and connection.
In this section, you will learn how to maintain a fulfilling and sustainable volunteering experience by managing commitments, sharing responsibilities, and celebrating small wins. Discover the importance of community support, regular check-ins, and taking breaks to prevent burnout and ensure a positive impact.
In this section, you will learn the importance of completing the Session Registration Form after each therapy session to track patient progress and ensure high-quality care. This quick form captures essential details like session type, location, and safeguarding concerns, aiding in service improvement and providing a confidential log of care.
