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Documentation

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The therapy process

The therapy process

In this section, you will learn how to establish a regular therapy schedule and set clear, realistic goals with your patient to ensure a focused and directed therapeutic process. Discover the importance of flexibility in goal-setting and the availability of supervision and support when needed.

Third Party Links and Use Of Your Information

In this section, you will learn about the presence of third-party links on our Service and the importance of reviewing their privacy policies. We emphasize that we have no control over and are not responsible for the content or practices of these external sites.

Care Guidelines

In this section, you will learn how At Iguality prioritizes the well-being of both clients and team members by encouraging a healthy work-life balance through regular breaks, holidays, and open communication. Discover practical tips for self-care and the importance of disconnecting from work to maintain overall wellness.
Boundaries and Ethics

Boundaries and Ethics

In this section, you will learn about the importance of maintaining healthy boundaries as a sports volunteer, ensuring respectful interactions and a balanced environment. Discover how to protect both yourself and participants by respecting privacy, avoiding personal advice, and fostering inclusive connections.
Supervision

Supervision

In this section, you will learn how to present a clinical case during supervision using a clear five-part structure: Introduction, Assessment, Intervention, Results, and Feedback. This concise format ensures efficient communication of clinically relevant information and guides productive discussion within a 10-minute timeframe.
Location of your sessions

Location of your sessions

In this section, you will learn about the various settings where therapy at Iguality can take place, including online, in person at Iguality’s therapy space, or in public locations like a quiet café. Discover tips for ensuring a safe and respectful environment, and find out how to request a therapy room if needed.

Cookies

In this section, you will learn about the various tracking technologies we use and how they impact your browsing experience. For detailed information on managing your preferences, please refer to our Cookie Policy.

HR Legal Context

In this section, you will learn about our commitment to data protection and privacy, including compliance with GDPR guidelines and the right for team members to request data deletion. Additionally, we outline our grievance procedure, encouraging employees to voice concerns safely and without fear of retaliation.
Creating a safe and welcoming space

Creating a safe and welcoming space

In this section, you will learn how to create a safe and welcoming environment for all participants by fostering respect for differences and ensuring physical, emotional, and social safety. As a volunteer, you play a crucial role in setting the tone and addressing any inappropriate behavior to maintain a supportive atmosphere.

Policy Reviews

In this section, you will learn how Iguality’s financial control policy is reviewed annually to ensure compliance with legal standards, donor expectations, and organizational needs. Regular updates and transparent communication keep all staff and volunteers informed, supporting strong financial governance and accountability.
Cultural sensitivity

Cultural sensitivity

In this section, you will learn how to approach therapy with cultural sensitivity, emphasizing curiosity, openness, and humility when working with diverse populations, including migrants, refugees, and LGBTQ+ individuals. Gain insights into avoiding assumptions, understanding cultural contexts, and collaborating with community groups to enhance patient support and connection.

Concent withdrawal

In this section, you will learn about your right to withdraw consent for the processing of your personal data and how to contact our Data Protection Officer to initiate this process. We are committed to respecting your choices, and withdrawing consent may affect the availability of certain services.
Safeguarding & Incident Response

Safeguarding & Incident Response

In this section, you will learn about the importance of safeguarding in NGOs and community work, focusing on policies and practices that protect the well-being and dignity of all participants, especially those who are vulnerable. You'll also find guidance on how to respond to physical injuries, emotional distress, inappropriate behavior, and ongoing group issues to
Registering each session

Registering each session

In this section, you will learn the importance of completing the Session Registration Form after each therapy session to track patient progress and ensure high-quality care. This quick form captures essential details like session type, location, and safeguarding concerns, aiding in service improvement and providing a confidential log of care.

Grievance

In this section, you will learn how to contact our Grievance Officer for any questions or concerns about the processing of your information. We prioritize your privacy and satisfaction, ensuring all issues are addressed in compliance with relevant laws and regulations.
Staying supported as a volunteer

Staying supported as a volunteer

In this section, you will learn how to maintain a fulfilling and sustainable volunteering experience by managing commitments, sharing responsibilities, and celebrating small wins. Discover the importance of community support, regular check-ins, and taking breaks to prevent burnout and ensure a positive impact.
Weekly supervision and other support

Weekly supervision and other support

In this section, you will learn about Iguality's monthly group supervision sessions for volunteer therapists, providing a supportive environment to reflect, share, and receive feedback on cases. Discover how these 90-minute sessions offer a safe space for collaboration, with additional one-on-one support available from Vincent or Alex when needed.
The Volunteer Platform

The Volunteer Platform

In this section, you will learn how to navigate the Iguality Volunteer Platform, your personal dashboard for managing patient details and session history. Discover how to get started with easy sign-up instructions and secure access, ensuring seamless management of your volunteer activities.
Leaving or Changing Your Role

Leaving or Changing Your Role

In this section, you will learn about the importance of open communication when changing or pausing your volunteer role, ensuring a smooth transition for both you and the organization. Discover how to effectively manage your departure or role change while maintaining a lasting connection with the Iguality community.
Extra Services for Your Patients

Extra Services for Your Patients

In this section, you will learn about the additional services offered by Iguality to support your patients' holistic care, including sports activities, physiotherapy, legal advice, and LGBTQ+ support. These services aim to enhance physical health, provide legal guidance, and foster a sense of community, ensuring comprehensive care for your patients.
Emergency Situations

Emergency Situations

In this section, you will learn how to recognize and respond to risks of harm, including self-harm, harm to others, and suicide, ensuring the safety of individuals and team members at Iguality. Discover the steps to take in both non-urgent and urgent situations, including how to flag concerns and access immediate support through crisis helplines
Harm Prevention & Legal Context

Harm Prevention & Legal Context

In this section, you will learn about Iguality's proactive approach to harm prevention, emphasizing the importance of being informed and vigilant as a therapist. Familiarize yourself with our Code of Conduct, Safeguarding Policy, and Harm Prevention Policy to effectively recognize, prevent, and respond to potential risks, ensuring the safety and wellbeing of both patients and
PsicoRed Information

PsicoRed Information

In this section, you will learn about PsicoRed, a platform designed to connect clients with licensed therapists offering reduced-rate psychotherapy sessions at €35 each. This initiative by Iguality aims to expand access to affordable mental health care while allowing therapists to manage their own practices independently.
Resource Hub

Resource Hub

In this section, you will learn about the Resource Hub, a dynamic collection of materials contributed by Iguality's volunteer therapists to support diverse, marginalized communities. Discover and share valuable resources like research papers, clinical tools, and techniques, and contribute your own to enhance our collective impact.
Therapist Growth Track

Therapist Growth Track

In this section, you will learn about the Therapist Growth Track at Iguality, a program designed to support new professionals in gaining confidence and skills as therapists. This structured pathway offers supervised sessions, guidance, and feedback to help volunteers build experience and provide high-quality care to the community.
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