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Documentation

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Our Safeguarding Principles

In this section, you will learn about Iguality's comprehensive safeguarding principles, which include robust orientation, prevention, reporting, and response strategies to protect against abuse and exploitation. Discover how Iguality ensures a safe environment through strict policies, confidential reporting mechanisms, and a victim-centered approach to safeguarding concerns.

When and how we may use your data

In this section, you will learn how we responsibly use your personal information to enhance our mental health services and volunteering opportunities, ensuring your privacy and security. Discover how we utilize your data for marketing, testimonials, feedback collection, payment processing, support, analytics, legal compliance, and onboarding, always with your consent or as permitted by law.

Our Core Principles

In this section, you will learn about the core principles that guide the Iguality community, emphasizing values such as equity, justice, diversity, integrity, and empathy. Members are expected to promote a safe and respectful environment, commit to safeguarding, communicate responsibly, and act ethically to uphold Iguality's mission.

Principles underlying our Sexual Harassment Policy

In this section, you will learn about our commitment to preventing sexual harassment through awareness, robust policies, and training, as well as our zero-tolerance standards. We ensure safe, confidential reporting channels and respond to concerns with diligence and a survivor-centered approach, as outlined in our Safeguarding Policy.

Organisational Commitment

In this section, you will learn about Iguality's foundational commitment to Equality, Diversity, Equity, and Inclusion (DEI), highlighting our zero-tolerance policy against discrimination, proactive support for underrepresented groups, and ongoing education initiatives. Discover how our inclusive policies, leadership accountability, and community engagement efforts drive systemic change and promote a culture where every individual is respected

Definitions of harm

In this section, you will learn about the definitions and concepts related to self-harm, harm to others, and suicide, including their causes, symptoms, and potential treatments. Understanding these topics is crucial for recognizing warning signs and providing appropriate support or intervention.

Core Principles

In this section, you will learn about the core principles designed to prevent conflicts of interest at Iguality, ensuring that personal, financial, or other interests do not compromise the organization's integrity. By adhering to these guidelines, board members, staff, and freelancers maintain transparency and objectivity, safeguarding Iguality's reputation and aligning all actions with its mission

Disclosure of Conflicts of Interest

In this section, you will learn about the importance of disclosing any potential or actual conflicts of interest to maintain the integrity and transparency of Iguality. It outlines scenarios requiring disclosure, such as financial interests, personal and familial relationships, and professional relationships, ensuring impartial decision-making and protecting the organization and its stakeholders.

Relevant HR Policies

In this section, you will learn about Iguality's commitment to maintaining a safe and supportive environment through our Safeguarding Policy, which all team members must understand to uphold the highest standards of care. Additionally, our Code of Conduct and Equality & DEI Policy ensure a respectful, professional, and inclusive workplace for everyone.

Specific board roles and their functions

In this section, you will learn about the specific roles and functions of the President, Vice President, General Secretary, and Treasurer within an association. Each role is crucial for the effective governance and management of the association, ensuring smooth operations and adherence to organizational protocols.
Your Role as a Sports Volunteer

Your Role as a Sports Volunteer

In this section, you will learn about the vital role of a sports volunteer, focusing on creating an inclusive and supportive environment for participants. Discover how to embody the values of Iguality by fostering empathy and connection, while also serving as a resource for additional services.
The Main Pillars of our work

The Main Pillars of our work

In this section, you will learn about the three central pillars guiding our work: providing free psychosocial support through therapy, fostering social belonging through sports, and advocating for mental health awareness and policy change. These pillars ensure comprehensive support and recognition for individuals facing mental health challenges.
Communication with Beneficiaries

Communication with Beneficiaries

In this section, you will learn how to tailor your communication with beneficiaries based on their needs and the sensitivity of the situation, using direct methods like WhatsApp or email when necessary. You will also understand the importance of indirect communication through Iguality staff to protect privacy and ensure wellbeing in more complex cases.
The City of Barcelona

The City of Barcelona

In this section, you will discover Barcelona’s main neighborhoods, top sights, parks, nightlife, and essential tips for getting around the city. Explore what makes each area unique and find resources to help you make the most of your internship experience.
Communication with Iguality

Communication with Iguality

In this section, you will learn how effective communication is essential for a smooth volunteering experience with Iguality, primarily using WhatsApp for quick information sharing. Depending on your role, you may join group chats for updates or receive direct messages from your coordinator, with options for email or other tools for detailed communications.

Safeguarding Roles

In this section, you will learn about the Safeguarding Committee at Iguality, including the roles and responsibilities of the Designated Safeguarding Lead (DSL) and Safeguarding Support Lead (SSL). Understanding these roles will help you know how safeguarding concerns are managed and how you can contribute to a safe community.

Your rights

In this section, you will learn about your rights to access, rectify, erase, or transfer your personal data, and how to exercise these rights by contacting us at info@iguality.org. Understanding these rights is crucial, as withdrawing consent may affect your ability to use certain services.

Consequences of non-compliance

In this section, you will learn about the consequences of non-compliance with Iguality's Code of Conduct, which range from warnings and training to suspension, termination, or legal action, depending on the severity of the breach. All concerns are addressed promptly and confidentially, ensuring adherence to Iguality’s Safeguarding and internal procedures.

Responsibilities

In this section, you will learn how sexual harassment concerns are managed at Iguality, with the Designated Safeguarding Lead (DSL) as the primary contact and the Safeguarding Committee overseeing complex cases. The Safeguarding Policy outlines the roles and responsibilities for reporting, investigating, and responding to incidents, emphasizing the shared duty of all community members to

Recruitment and Employment Practices

In this section, you will learn about our commitment to fair and inclusive recruitment practices for both staff and volunteers, ensuring diversity and eliminating bias. Discover how we aim to build a diverse workforce, promote pay equity, and support underrepresented groups through transparent and equitable processes.

Risk evaluation

In this section, you will learn about At Iguality's proactive risk evaluation process, designed to safeguard individuals by continuously monitoring and assessing potential harm risks. Our approach includes thorough assessments, risk identification, and collaboration to ensure a culture of safety and wellbeing for those we support.

Managing Conflicts of Interest

In this section, you will learn how to effectively manage conflicts of interest by evaluating disclosed conflicts, considering actions such as recusal or resignation, and ensuring ongoing adherence to ethical standards through periodic reviews. This process safeguards the integrity of decision-making and organizational outcomes by addressing potential risks and maintaining transparency.

Time-off (Leave)

In this section, you will learn about Iguality's time-off policy, which emphasizes the importance of rest by offering 25 annual leave days plus public holidays, totaling up to 37 days off per year in Spain. The policy details how time off is calculated for employees, freelancers, and interns, while volunteers enjoy flexible work arrangements.

Voluntary Nature of Board Positions

In this section, you will learn about the voluntary nature of board positions at Iguality, where board members contribute their efforts without financial compensation. Instead, they receive benefits such as meals during meetings and the opportunity to request an official recommendation letter after six months of service.
Weekly Activities Overview

Weekly Activities Overview

In this section, you will learn about the weekly sports activities offered by Iguality, including football on Tuesdays and a running group on Wednesdays, both designed to foster movement, connection, and inclusion. Additionally, discover seasonal or ad-hoc activities like hikes and beach volleyball, all aimed at creating a welcoming and inclusive environment for participants of
Who we support and invite to join us

Who we support and invite to join us

In this section, you will learn about At Iguality's commitment to supporting individuals at risk of social exclusion, including migrants, refugees, LGBTQ+ individuals, and survivors of violence, by providing accessible mental health care and community activities. Discover how our inclusive events and sports activities foster social connection and create a sense of belonging for everyone,
Day-to-Day Contacts

Day-to-Day Contacts

In this section, you will learn about your main day-to-day contacts during your internship at Iguality. While Iguality is a large volunteer community, your primary points of contact are the Coordinator, Clinical Supervisor, Community Manager, and Supporting Psychologist.
The context we work in

The context we work in

In this section, you will learn about the growing mental health needs in Barcelona and across Spain, particularly among underserved communities facing barriers like overloaded public services and inaccessible private care. Discover how Iguality is addressing these challenges by providing free, community-rooted mental health care to create a more equitable system.
Time dedication

Time dedication

In this section, you will learn about the flexible commitment of volunteer hours, with a recommended dedication of at least 15 therapy sessions to ensure a comprehensive process. You'll also discover options for early termination or extension of sessions based on patient needs and availability.
Our Therapy Approach

Our Therapy Approach

In this section, you will learn about our therapy approach at Iguality, which offers short- to mid-term, goal-oriented sessions based on Brief and Solution-Focused Therapy to build resilience and address daily challenges. Our adaptable model includes weekly or bi-weekly sessions, starting with 15 sessions per patient, focusing on practical solutions to improve quality of life.
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