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Home 9 Guide / Policy 9 Privacy Policy 9 Used software to store data

Used software to store data

Last updated: April 27, 2025 at 08:14

We may save your personal data once you agree to this in dedicated tools within Iguality that have undergone certification processes and are widely recognized for their safety and security measures, described below:

  1. Airtable: Airtable is a highly regarded cloud-based database management platform. It provides robust security features, including encrypted connections (HTTPS/SSL) to protect data transmission, regular data backups, and restricted access controls. Airtable adheres to industry-standard best practices to safeguard the confidentiality and integrity of your personal data. More info here.
  2. Google Workspace: Google Workspace offers a suite of productivity tools, including email, document storage, and collaboration services. It incorporates advanced security measures such as encryption in transit and at rest, multi-factor authentication, and proactive threat detection. Google Workspace undergoes regular security audits to ensure compliance with industry standards and protect your personal data from unauthorized access. More info here.
  3. Fillout: Fillout is a user-friendly platform that provides data storage solutions for various purposes. It employs robust security protocols, including encryption methods during data transmission, ensuring a secure HTTPS/SSL connection. Additionally, Fillout implements stringent access controls, regular data backups, and adheres to industry-standard security practices to maintain the confidentiality and security of your personal information. The platform consistently evaluates and updates its security measures to protect against unauthorized access and ensures compliance with prevailing industry standards. More info here and here.

In addition to Airtable, Fillout and Google Workspace, we employ encrypted communication tools such as Slack and WhatsApp for internal communication within our organization. These tools are utilized with the utmost care and security, ensuring that any data transmitted or stored within them is treated with the highest level of confidentiality.

By utilizing these certified and reputable tools, we aim to provide an added layer of security for your personal data, minimizing the risk of unauthorized disclosure or data breaches. Rest assured that we prioritize the protection and privacy of your information when using these trusted platforms, see also the specific security section below.

To comply with GDPR regulations, we have signed a Customer Data Processing Addendum with Airtable, our data storage provider located in the United States. This agreement ensures secure data storage and justifies the use of Airtable and US-based servers. We have taken necessary measures to protect personal data transferred from the European Economic Area (EEA) to Airtable's servers, maintaining privacy and security. You can find the DPA over here.

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Introduction

In this section, you will learn about the privacy practices of Associació Iguality Lab i Comunitat, including how your information is collected, used, and disclosed when using our digital platforms. We prioritize your privacy and provide transparent details on how we protect your personal data.

Legal framework

In this section, you will learn how Iguality upholds the highest standards of data protection and privacy by adhering to the GDPR framework. Discover our commitment to safeguarding your personal information through lawful data processing, transparency, security measures, and respect for your data subject rights.

When and how we may use your data

In this section, you will learn how we responsibly use your personal information to enhance our mental health services and volunteering opportunities, ensuring your privacy and security. Discover how we utilize your data for marketing, testimonials, feedback collection, payment processing, support, analytics, legal compliance, and onboarding, always with your consent or as permitted by law.

Your rights

In this section, you will learn about your rights to access, rectify, erase, or transfer your personal data, and how to exercise these rights by contacting us at info@iguality.org. Understanding these rights is crucial, as withdrawing consent may affect your ability to use certain services.

Usage of AI

At Iguality, we prioritize privacy and data protection while enhancing our services with AI technologies in collaboration with Airtable. In this section, you will learn about our AI usage, data anonymization practices, ethical guidelines, and the external services we employ to ensure efficient and responsible care provision.

Data retention

In this section, you will learn about our data retention practices, including how long we keep your data and the conditions under which it may be deleted. We explain the retention period, your rights to request data deletion, and how we protect residual data in backups.

Security

In this section, you will learn about the security measures we implement to protect your information, including two-step verification, trusted data storage tools, limited access to personal data, and regular backups. These steps are designed to enhance the security and confidentiality of your information, though it's important to remain cautious when transmitting data.

Storage of highly sensitive data

In this section, you will learn about Iguality's commitment to safeguarding highly sensitive data, particularly patient and user information, through secure storage solutions like Airtable and Fillout. Discover how we implement stringent security measures, restrict data access to authorized personnel, and adhere to data minimization principles to ensure privacy and confidentiality.

Data breach prevention and actions

In this section, you will learn about our comprehensive approach to handling data breaches, including immediate incident response, risk assessment, and communication with affected individuals and authorities. We are dedicated to transparency and taking swift action to mitigate potential harm and prevent future incidents.

Third Party Links and Use Of Your Information

In this section, you will learn about the presence of third-party links on our Service and the importance of reviewing their privacy policies. We emphasize that we have no control over and are not responsible for the content or practices of these external sites.

Cookies

In this section, you will learn about the various tracking technologies we use and how they impact your browsing experience. For detailed information on managing your preferences, please refer to our Cookie Policy.

Concent withdrawal

In this section, you will learn about your right to withdraw consent for the processing of your personal data and how to contact our Data Protection Officer to initiate this process. We are committed to respecting your choices, and withdrawing consent may affect the availability of certain services.

Grievance

In this section, you will learn how to contact our Grievance Officer for any questions or concerns about the processing of your information. We prioritize your privacy and satisfaction, ensuring all issues are addressed in compliance with relevant laws and regulations.
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