In this section, you will learn about the privacy practices of Associació Iguality Lab i Comunitat, including how your information is collected, used, and disclosed when using our digital platforms. We prioritize your privacy and provide transparent details on how we protect your personal data.
Storage of highly sensitive data
Last updated: April 27, 2025 at 08:14
We highly prioritise the protection of highly sensitive data, especially patient/user information. For utmost security and confidentiality, this data is stored within a dedicated and secure database hosted by Airtable, our trusted data storage provider. Airtable strictly adheres to stringent security standards, including ISO certifications, implementing a comprehensive set of safety measures to maintain the integrity and privacy of the stored data.
Additionally, for certain data acquired through forms, we utilise Fillout as a temporary storage solution. However, to maintain a high level of data privacy, all information stored in Fillout is automatically and securely deleted every 2 months. This stringent practice ensures that sensitive information is not retained beyond the necessary duration, aligning with our commitment to data protection and privacy.
Access to this highly sensitive data is strictly restricted to the relevant psychologists and social workers who require it to deliver the necessary support and services. These individuals have undergone a thorough selection process and have signed confidentiality agreements with Iguality, reaffirming their commitment to upholding the privacy and confidentiality of the data they access.
In addition to the security measures provided by Airtable, we have implemented internal safeguards and policies to further fortify the protection of highly sensitive data. These measures include regular review of access permissions and continuous monitoring and auditing of data access and usage.
At Iguality, we understand the significance of data minimization and adhere to the principle of retaining highly sensitive data only for as long as it is essential to provide the required support. Once the data is no longer necessary, we promptly and securely delete it from our systems, ensuring that it is not retained beyond the required period.
Discover other relevant topics
In this section, you will learn how Iguality upholds the highest standards of data protection and privacy by adhering to the GDPR framework. Discover our commitment to safeguarding your personal information through lawful data processing, transparency, security measures, and respect for your data subject rights.
In this section, you will learn how we responsibly use your personal information to enhance our mental health services and volunteering opportunities, ensuring your privacy and security. Discover how we utilize your data for marketing, testimonials, feedback collection, payment processing, support, analytics, legal compliance, and onboarding, always with your consent or as permitted by law.
In this section, you will learn about your rights to access, rectify, erase, or transfer your personal data, and how to exercise these rights by contacting us at info@iguality.org. Understanding these rights is crucial, as withdrawing consent may affect your ability to use certain services.
In this section, you will learn about the certified tools Iguality uses to securely store your personal data, including Airtable, Google Workspace, and Fillout, all of which adhere to industry-standard security practices. These platforms, along with encrypted communication tools like Slack and WhatsApp, ensure the highest level of confidentiality and compliance with GDPR regulations to
At Iguality, we prioritize privacy and data protection while enhancing our services with AI technologies in collaboration with Airtable. In this section, you will learn about our AI usage, data anonymization practices, ethical guidelines, and the external services we employ to ensure efficient and responsible care provision.
In this section, you will learn about our data retention practices, including how long we keep your data and the conditions under which it may be deleted. We explain the retention period, your rights to request data deletion, and how we protect residual data in backups.
In this section, you will learn about the security measures we implement to protect your information, including two-step verification, trusted data storage tools, limited access to personal data, and regular backups. These steps are designed to enhance the security and confidentiality of your information, though it's important to remain cautious when transmitting data.
In this section, you will learn about our comprehensive approach to handling data breaches, including immediate incident response, risk assessment, and communication with affected individuals and authorities. We are dedicated to transparency and taking swift action to mitigate potential harm and prevent future incidents.
In this section, you will learn about the presence of third-party links on our Service and the importance of reviewing their privacy policies. We emphasize that we have no control over and are not responsible for the content or practices of these external sites.
In this section, you will learn about the various tracking technologies we use and how they impact your browsing experience. For detailed information on managing your preferences, please refer to our Cookie Policy.
In this section, you will learn about your right to withdraw consent for the processing of your personal data and how to contact our Data Protection Officer to initiate this process. We are committed to respecting your choices, and withdrawing consent may affect the availability of certain services.
In this section, you will learn how to contact our Grievance Officer for any questions or concerns about the processing of your information. We prioritize your privacy and satisfaction, ensuring all issues are addressed in compliance with relevant laws and regulations.
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