In this section, you will learn about the importance of recognizing and preventing self-harm and harm to others, including suicidal attempts, as part of our Harm Prevention Policy. Understanding these concepts is crucial for safeguarding the wellbeing of individuals facing severe mental health challenges.
Important telephone numbers
Last updated: April 27, 2025 at 08:14
If someone is experiencing a crisis or immediate risk related to self-harm or suicide, the following emergency numbers are available:
- Teléfono de la Esperanza (Telephone of Hope): 717 003 717 (A confidential support line staffed by trained volunteers offering emotional support.)
- Suicide Prevention Helpline (Spain - 024): 024 (A national, confidential helpline available 24/7, staffed by professionals trained in suicide prevention.)
- Emergency Services (Catalonia and Spain): 112 (For urgent medical emergencies, immediate intervention, or if someone is in immediate danger.)
These resources are available for individuals in crisis to call directly, as well as for those seeking urgent assistance for someone else.
Discover other relevant topics
In this section, you will learn about the definitions and concepts related to self-harm, harm to others, and suicide, including their causes, symptoms, and potential treatments. Understanding these topics is crucial for recognizing warning signs and providing appropriate support or intervention.
In this section, you will learn about At Iguality's proactive risk evaluation process, designed to safeguard individuals by continuously monitoring and assessing potential harm risks. Our approach includes thorough assessments, risk identification, and collaboration to ensure a culture of safety and wellbeing for those we support.
In this section, you will learn about Iguality's comprehensive response system designed to provide immediate support and assistance in the event of self-harm or suicide. The guide outlines steps for contacting emergency services, informing family and friends, ensuring internal communication, documenting incidents, and offering condolences and support to both affected individuals and team members.
In this section, you will learn about the legal responsibilities of Iguality and its team members, emphasizing the importance of adhering to policies to prevent harm and avoid accusations of negligence or malpractice. While Iguality strives to prevent harm through comprehensive policies and training, it is not liable for users' actions unless negligence or malpractice
No information found.