{"id":273314,"date":"2026-04-07T15:21:11","date_gmt":"2026-04-07T15:21:11","guid":{"rendered":"https:\/\/iguality.org\/communication-with-beneficiaries\/"},"modified":"2026-04-07T15:21:11","modified_gmt":"2026-04-07T15:21:11","slug":"communication-avec-les-beneficiaires","status":"publish","type":"post","link":"https:\/\/iguality.org\/fr\/communication-with-beneficiaries\/","title":{"rendered":"Communication avec les b\u00e9n\u00e9ficiaires"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Dans cette section, vous apprendrez \u00e0 adapter votre communication avec les b\u00e9n\u00e9ficiaires \u00e0 leurs besoins et \u00e0 la sensibilit\u00e9 de la situation, en utilisant des m\u00e9thodes directes comme WhatsApp ou le courriel si n\u00e9cessaire. Vous comprendrez \u00e9galement l&#039;importance de la communication indirecte par l&#039;interm\u00e9diaire du personnel de Iguality pour prot\u00e9ger la vie priv\u00e9e et assurer le bien-\u00eatre des b\u00e9n\u00e9ficiaires dans les cas plus complexes.<\/p>","protected":false},"author":3,"featured_media":273327,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"recMNpaydDamU2CEE"},"categories":[133],"tags":[118],"class_list":["post-273314","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-care-volunteers-guide","tag-guide"],"acf":{"topic":"Communication with Beneficiaries","image":273327,"content":"<p>How you interact with the people you support varies depending on their needs and the sensitivity of the situation. Sometimes you will communicate directly with beneficiaries via WhatsApp or email, especially when ongoing contact is necessary for your care work. This direct connection helps build trust and ensures clarity in the support you provide.\nIn other cases, communication happens indirectly through Iguality staff, who coordinate and safeguard sensitive information. This approach helps protect everyone\u2019s privacy and wellbeing, especially in more vulnerable or complex cases.\nWe always tailor communication to what is safest and most appropriate. If you\u2019re unsure how to communicate in a specific situation, your coordinator is there to guide you and make sure the process respects both your limits and the beneficiary\u2019s needs.<\/p>","sort":"c","last_modified":"September 7, 2025 at 11:26","category":[]},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/posts\/273314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/comments?post=273314"}],"version-history":[{"count":2,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/posts\/273314\/revisions"}],"predecessor-version":[{"id":274009,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/posts\/273314\/revisions\/274009"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/media\/273327"}],"wp:attachment":[{"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/media?parent=273314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/categories?post=273314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iguality.org\/fr\/wp-json\/wp\/v2\/tags?post=273314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}