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Home 9 Documentation 9 Volunteer Therapists Guide 9 General rules and guidelines

General rules and guidelines

Last updated: September 7, 2025 at 11:26

As a volunteer therapist at Iguality, you play a key role in providing support to individuals in need. To ensure a safe, professional, and effective environment, it’s important to follow these general responsibilities:

  • **Set Clear Boundaries: **Always establish clear boundaries and rules with users before starting any activity. This helps create a safe and structured environment for both you and the users.
  • **Maintain Professionalism: **The relationship between you and the users must remain strictly professional. Any form of personal or romantic relationship outside of the therapeutic context is prohibited.
  • **No Financial Compensation: **Volunteers cannot accept financial compensation or gifts from users. Small portions of food may be accepted, but this should not create any sense of obligation.
  • **Clarify the Purpose of Support: **Before beginning any session or activity, clearly explain the purpose of the support you will be providing. Make sure the user understands the nature of the assistance they will receive.
  • Stay Informed: **Familiarize yourself with this guide, our **Safeguarding Policy, and the Code of Conduct. These documents outline essential guidelines and best practices to ensure safe and ethical support. They are available on this page.
  • **Session Logging: **Log each session you conduct using the designated form provided to you at the start of your case. This ensures transparency and helps maintain high standards of care.
  • Report Safeguarding Concerns: **If you encounter any safeguarding issues, report them immediately as outlined in the **Safeguarding Policy. Timely reporting is crucial for the safety and wellbeing of all individuals involved.
  • **Attend Monthly Supervision: **If you are actively volunteering, you are required to attend at least one supervision session per month. These sessions provide valuable feedback and support for your work and professional growth.
  • **Open Communication: **For any issues, concerns, or doubts, communicate with your main contact person as detailed in this guide. We are here to support you, and your feedback is important to us.
Home 9 Documentation 9 Volunteer Therapists Guide 9 General rules and guidelines