We are committed to maintaining the privacy and security of your personal information. Here's an overview of how and why we use your data in the context of our mental health services, volunteering opportunities and more:
- Marketing/Promotional Purposes: We may use the information we collect about you to provide you with updates and information about our mental health services, volunteering opportunities, and events. These communications aim to keep you informed and engaged with our organization. We will only send you such communications if you have given us your consent or if it is otherwise allowed by applicable laws.
- Testimonials: Your feedback and experiences are valuable to us. With your consent, we may use your information, including your name and feedback, as testimonials to showcase the positive impact of our mental health services or volunteering programs. These testimonials may be shared on our website, social media platforms, or other promotional materials to inspire others to get involved, only if you give us consent, of course.
- Feedback Collection: We greatly appreciate your feedback to improve our mental health services and volunteering programs. We may collect and analyze the information you provide to us through surveys, feedback forms, or other means to understand your needs, preferences, and suggestions better. This helps us enhance the quality and effectiveness of our services.
- Processing Payments: If you make a donation or engage in a financial transaction with us, we will use your information to process the payment securely. This ensures that your contributions support our mental health initiatives and volunteering opportunities. We may share your information with trusted third-party payment processors or service providers solely for the purpose of completing the transaction.
- Offering Support: We are here to support you. If you reach out to us for assistance, whether it's regarding our mental health services or else, we will use your information to provide you with the necessary support and guidance. This includes responding to your inquiries, addressing concerns, and facilitating your engagement with our organization.
- Analytics: To improve our website and better serve our community, we may gather anonymous data through the use of cookies or similar technologies. This data helps us understand how our website is used, identify trends, and make informed decisions to enhance the user experience. Rest assured that this information is anonymized and does not personally identify you. You can find more details in our Politique relative aux cookies.
- Legal Cases: In rare circumstances, we may be obligated to disclose your personal information to comply with applicable laws, regulations, court orders, or other legal processes. Additionally, we may disclose your information to enforce our agreements with you or to respond to claims that your use of our services violates the rights of others. We will handle such disclosures with the utmost care and respect for your privacy.
- Offering Services and Volunteering Opportunities: If you choose to apply for our mental health services or volunteer with us, we may store and process your personal data using trusted software tools. These tools, such as Airtable and Google Workspace, help us manage and organize your information securely, ensuring efficient onboarding and smooth integration into our NGO's activities.
- Onboarding of Volunteers and Team Members: To streamline the onboarding process for our volunteers and team members, we securely store relevant data in our internal systems. This information is essential for effective communication, providing necessary resources, and offering support throughout your journey with Iguality. We strictly adhere to industry best practices and applicable data protection regulations to safeguard your information.
Please note that we will only use your information for purposes beyond those mentioned above if we obtain your explicit consent or if required by law. Your privacy and the confidentiality of your data are of utmost importance to us. We are committed to handling your information responsibly and transparently to ensure a safe and supportive environment for our mental health services and volunteering initiatives.